• 0121 360 3470
• lynne@silver-sensations.co.uk

GBP £

EUR € USD $

£0.00

My Cart - 0 Item(s)

Discounts:

-£0.00

Tax:

£0.00

Delivery:

£0.00

Total:

£0.00

View Cart Checkout

Delivery & Returns

Payment Options

Please see this page for information on the different ways you can pay for your order.

Posting

As all my items are handmade, I always aim to get your purchase(s) posted out to you within 2 working days of receiving your cleared payment. However, I quite often do post your order within 1 working day of being notified that your payment has cleared. At busy times of the year, this make  take a little longer.

I process orders in the order they're received so please note that, to be fair to all my customers, choosing Signed For delivery doesn't mean your order will take precedence.

Postage & Delivery

International Orders

Due to the new Goods and Services Products Tax, other taxes & restrictions imposed by some Overseas Governments, unfortunately I'm no longer able to post to addresses outside of the UK. However you are able to buy from my etsy shop where all of these taxes & restrictions are dealt with by etsy.

Delivery

Delivery will be to the address provided when you place your order. For your security, the delivery address cannot be changed after checkout, so please ensure that the address of your home/office is correct, or add a note at checkout with an alternative address. If you think you've made a mistake, please contact me as soon as possible & I'll carry out the necessary security checks before amending the address.

Returns

I can accept returns provided that the item(s) is/are returned together with its packaging.

Returns are accepted on the basis that the item(s) is/are in their original condition as sold to you and have not been worn, abused, adjusted or altered in any way.

I will not be able to accept returns where the item(s) has/have been altered/adjusted, worn or abused, or for earrings where my printed seal on the plastic grip bag has been broken or disturbed. Earrings cannot be returned if the seal on the clear grip bag has been disturbed or removed.

Please contact me within 14 days of receipt prior to any return, so that I can expect your returned item(s). your item(s) must be returned within 30 days of receipt. For your protection, you may wish to use a signed for postage option as I'm not able to process a refund for any item(s) I haven't received. You are responsible for the return postage cost.

Paypal's 'Returns On Us' programme. This is no longer available, so you're required to buy the postage to return your item(s).

Loyalty Points

If you earned loyalty points on your order, those which relate to your returned items(s) will be deducted from your account.